By Ann Gergen, Executive Director
In his 1990 book The Fifth Discipline , systems scientist Peter Senge defined a “learning organization” as one with the following characteristics: (a) systems thinking, (b) personal mastery, (c) mental models, (d) shared vision and (e) team learning.
For a more condensed look at Senge’s concept, I recommend this 1993 Harvard Business Review article that simplifies the definition and focuses on key activities a learning organization engages in: (1) systematic problem-solving, (2) experimentation, (3) learning from past experience, (4) learning from others and (5) transferring knowledge.
As ...